How to use live chat to increase conversion

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http://marketingland.com/use-live-chat-increase-conversion-206185

live-chat-392344678-ss-1920In recent years, there has been a shift in consumer preference to text-based communication from voice. As a result, live chat on desktop and on mobile phones has become a key form of communication for both individuals and businesses.

This white paper from ApexChat describes how live chat can increase engagement and minimize friction in the buying process. It covers:

  • how live chat can improve customer experience and conversions,
  • how companies can utilize live chat effectively without major changes to day-to-day operations,
  • live chat best practices, and more.

Visit Digital Marketing Depot to download your copy.

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